Frequently asked questions

Flexi rental sits between short-term hire and a fixed lease. You hire the vehicles your business needs on a rolling agreement with a term of 6 to 36 months (based on current deals), at a fixed monthly rate. You get the certainty of a contract without being locked in for 3–5 years — and you can scale your fleet up or down as your workload changes.

No. Dack Hire is a business-to-business flexi rental provider — we supply vehicles on contract terms of 6 to 36 months only. We no longer offer daily, weekend or short-term retail hire.

Any business — from sole traders to national fleets. Previous customers range across construction, healthcare, engineering, rail, security, logistics and events. Hire is business-to-business only; we don't supply private individuals.

Vehicles are supplied on a customer's own insurance basis: you insure the vehicle on your business motor or fleet policy. This keeps rates lower and gives you control of your cover. We'll need to see your insurance certificate before handover.

Rates are agreed up front and payments are collected monthly by Direct Debit — not weekly. No hidden costs, no surprises at the end of the term.

Agreements typically include around 24,000 miles per year, with excess mileage charged at an agreed rate. If your business covers more ground, tell us — we'll build a bespoke allowance into your quote.

Deposits are bespoke to your vehicle requirements, term length and any offers available. Get in touch with your requirements and we'll confirm exactly what applies before you commit.

That's your choice. Maintenance isn't included as standard, which keeps your rate lean — add an optional monthly maintenance & service package handled by the Dack Motor Group workshops, or look after servicing yourself. Other optional extras include branding & livery, delivery/collection and a monthly tracker subscription.

Yes — we're based centrally in Lincoln and deliver nationwide. Tell us where the vehicles need to be and we'll include delivery in your quote.

Yes. We offer discrete, unbranded vans so the vehicle reflects your company, not ours. If you'd like your own livery, our sister company Dack Conversions can help with graphics, racking and conversions.

Three things: your insurance certificate, photographic ID for the drivers, and proof of your direct debit set-up. Payment is by direct debit or card — we don't accept cash.

Any restrictions are set out in your signed contract agreement. If you have a specific use in mind — towing, off-road, high payloads — ask us first on 01522 437777 and we'll make sure the vehicle and agreement fit.

Often, yes. Your account manager can work with the Dack Motor Group sales team to put a purchase deal together, depending on the vehicle, condition and specification. All of our hire vehicles are new when first supplied.